Healthcare Product Designer and Researcher

Medical devices, digital health products and healthcare experiences designed in collaboration with patients, families and clinicians.

See the workWays of working

Nine PediQUEST phone screens angled across a blue ground, with the You space largest at the centre: a daily check-in asking how the caregiver is feeling, their current goals, and a private reflection box. Around it, the welcome to the PediQUEST survey, the sign-in, a multi-select of the child’s medical conditions, question four of seven rating the child’s quality of life with Good, Okay and Hard faces, a date picker for when symptoms first appeared, the week-five report showing quality of life 56 out of 100 and symptom burden 9.0 out of 10, the symptom detail view charting fatigue and nausea over five weeks, and the goal-setting state.
PediQUEST: the weekly questionnaire, the reports, and the space that asks how the caregiver is doing

The Work

Four practices, one starting point.

Every project begins with the people closest to the problem or opportunity, who often become participants in the design process.

References

What clients and collaborators say.

  • Her efforts have been crucial in moving forward several projects which aim to improve care for mothers and newborns during childbirth.

    Henry C. Lee, MD

    Professor, UC San Diego. National Senior Director, Resuscitation Science, American Heart Association

    Stanford Safety Lab for Maternal and Neonatal Care

    Client6 years2020

    Read the full recommendation

    Jules is a leader and innovator in healthcare design. She has been an excellent colleague in teaching and research. It has been great to work with her within our group at the Stanford Safety Lab for Maternal and Neonatal Care. Her efforts have been crucial in moving forward several projects which aim to improve care for mothers and newborns during childbirth.

  • She is fearless in tackling complex problems, strategic in building partnerships, and uncompromising when it comes to designing solutions that are not only effective, but also dignified.

    Kolaleh Eskandanian, PhD, MBA

    Principal Investigator, National Capital Consortium for Pediatric Device Innovation (FDA-funded)

    Children's National Hospital

    Manager5 years2025

    Read the full recommendation

    It has been an absolute privilege to work alongside Jules Sherman, both as her supervisor at Children's National Hospital and as a champion of her entrepreneurial journey through my role as Principal Investigator of the FDA-funded National Capital Consortium for Pediatric Device Innovation (NCC-PDI).

    Jules is one of the rare innovators who combines deep human-centered design expertise with a mission-driven mindset. Her approach to pediatric medical device development is rooted in empathy, elegance, and technical precision. Whether she is translating unmet clinical needs into functional prototypes or co-creating solutions with frontline clinicians, Jules brings an unwavering focus to ensuring that design serves the real-world challenges of patients, families, and providers.

    During her time at Children's National, Jules was instrumental in shaping several high-impact projects, both as a creative force within the organization's innovation ecosystem and as a mentor to early-stage innovators. Her thoughtful leadership, collaborative spirit, and relentless dedication to designing for equity and access made her an invaluable asset to my team.

    As a founder, Jules embodies the best of what healthcare entrepreneurship should be. She is fearless in tackling complex problems, strategic in building partnerships, and uncompromising when it comes to designing solutions that are not only effective, but also dignified. Supporting her work through the FDA-funded accelerator was not just a professional decision, it was an investment in someone whose ideas, integrity, and execution consistently raise the bar.

    Any organization, startup, or initiative fortunate enough to collaborate with Jules will quickly see what I've long known: she is a visionary designer, a tireless innovator, and a true force for good in pediatric health.

  • You all did a truly amazing job! Thank you for helping to ensure that families can more effectively communicate about their child’s wellbeing.

    Joanne Wolfe, MD, MPH

    Chair, Department of Pediatrics, Mass General Brigham. Physician-in-Chief, Mass General Brigham for Children

    Charles Wilder Professor of Pediatrics, Harvard Medical School

    Capstone partnerPediQUEST2025

  • At QMedic, we have worked with dozens of designers, including one major industrial design firm, since our inception. What sets Jules apart is that she truly understands the importance of empathy in product design.

    Sombit Mishra

    Founder and CEO

    QMedic

    ClientMultiple projects2012

    Read the full recommendation

    Jules Sherman is a force of nature among designers. At QMedic, we have worked with dozens of designers, including one major industrial design firm, since our inception. What sets Jules apart is that she truly understands the importance of empathy in product design. She's deliberate in her ethnographic research and only puts pen to paper (or should I say, keystrokes to GUI) once she fully understands user needs. Jules has tremendous creative vision but maintains a much-needed pragmatism in her approach, accounting for component sourcing and manufacturing constraints throughout her design process. Ultimately, she nailed the design needs for QMedic's target market. Beyond her exceptional design talent, Jules is extremely personable and fun to work with. I look forward to working with her again and would recommend her highly to anyone looking for design consulting services!

More references →

“It’s not about making new things, it’s about making the right things.”Jules Sherman, MS, MFA. Founder

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